At MT Mobility Transit Service, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or book our transportation services.
- Information We Collect
When you use our website or contact us, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Pickup and drop-off location
- Date and time of requested services
- Any special needs or notes related to the service
We may also collect information through:
- Contact forms
- Email correspondence
- Phone conversations
- Booking and scheduling tools
- How We Use Your Information
We use your information to:
- Schedule and confirm transportation services
- Communicate with you about your ride or inquiry
- Respond to your questions or feedback
- Improve our customer experience and service offerings
- Send service-related updates, if necessary
We do not sell, trade, or share your personal data with third-party marketers.
- Data Protection
We take reasonable steps to protect your personal information. These include:
- Secure website forms (SSL encrypted)
- Restricted access to your information
- Use of safe and trusted platforms for communication and storage
However, please note that no method of online data transmission is 100% secure.
- Sharing Information
We only share your personal information in the following cases:
- To fulfill a service you’ve requested (e.g., sharing trip details with the driver)
- If required by law (e.g., court order or law enforcement)
- With your explicit consent
- Children’s Privacy
We do not knowingly collect or store personal information from children under 13 without obtaining prior consent from their parents or guardians. If you believe a child’s information has been submitted without permission, please contact us, and we will remove it.
- Your Rights and Choices
You have the right to:
- Request a copy of the personal information we have about you
- Request corrections to any inaccurate data
- Ask us to delete your personal information (subject to service completion requirements)
To exercise these rights, please email us at mtsmobility1@gmail.com
- Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version with a new effective date at the top of this page.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
MT Mobility Transit Service
Email: mtsmobility1@gmail.com
Phone: (469) 543-4771
Location: Rowlett, TX – Serving the Dallas–Fort Worth area